How Continuous Feedback Can Help Combat the Great Resignation

Employees sitting and talking.

An astounding 4 million people left their jobs in April 2021,1 the start of what has been dubbed “The Great Resignation.”2 Workers worldwide have cited burnout following the global COVID-19 pandemic and a desire for greater flexibility in when, how and where they work. With another 55% of Americans planning to switch jobs in the next 12 months,1 employee retention is top-of-mind for many employers. Employees want to feel valued, to have career growth opportunities and to engage in regular and continuous feedback with their managers and leaders.

 

Keep Employees Engaged with Continuous Feedback

Acceleration Partners’ Founder and CEO Robert Glazer first introduced the concept of continuous feedback in 2015. In recent years, many organizations (and employees) have found greater value in regular feedback and progress check-ins. In fact, one survey found that employees who receive weekly feedback are 2.7 times more likely to be engaged at work, and 5.2 times more likely to strongly agree that they receive meaningful feedback.3

“When employees know they can openly and honestly discuss their career goals — and even professional unhappiness — everyone is enabled to amicably discuss the next steps toward mutually positive outcomes.”

Robert Glazer

Making open and regular feedback a part of your culture is an essential part of continuously improving, growing and scaling as a company. It’s also key to retaining and engaging great employees. A company culture built on continuous feedback will help drive greater employee trust, happiness and performance, as well as increase employee retention. Avoiding constructive feedback and honest conversations with your employees could actually hurt your business and reduce employee satisfaction and happiness.

Studies have shown:

  • Companies that set quarterly performance goals generate 31% greater returns from their performance process than those who set annual performance goals.
  • More than 90% of employees would prefer their managers address mistakes and provide real-time learning opportunities.4

 

How Acceleration Partners’ Culture Stands Apart

At Acceleration Partners, we’ve rethought the way we communicate with our employees, replacing outdated processes—like the annual review—with new methods that enable greater employee growth, opportunity and happiness.

We’ve created a culture of continuous open feedback focused on not just giving and receiving feedback, but also on responding to feedback with thoughtful responses and solutions. Just as we expect managers to regularly provide feedback to their direct reports, we count on employees to provide candid feedback to leadership. In fact, we begin each quarterly meeting by asking employees to comment on things upon which our leadership can help improve.

Continuous feedback is key to living our core values. We encourage and support all Acceleration Partners employees to:

  • Own It: Step up to the opportunities in front of them, bet on their own abilities and rise to the occasion
  • Embrace Relationships: Create genuine connections built on trust
  • Excel & Improve: Achieve excellence through continuous improvement

 

One of the other ways Acceleration Partners stands out is through the established transition expectation. Employees are encouraged to share their plans for their future at Acceleration Partners – even if those plans involve leaving the company. Having this transparent and honest transition policy creates a healthier and happier workforce with more trust and communication that has made the two weeks’ notice a thing of the past.

Employees are expected to own their happiness at Acceleration Partners, participate in two-way conversations, feel empowered take steps to improve and embrace relationships.

“I’m dedicated to giving real-time feedback and making sure my team is growing, along with the programs they manage. It’s also important to me to make work fun and a place where everyone genuinely enjoys logging on each and every day!”

Madison Malasavage, Account Director

“I oversee a large team of employees and it is a key focus of mine to ensure they are happy, present and engaged at work. To achieve this, I spend time aligning with everyone to understand their goals, discuss opportunities, review feedback and outline areas for growth.”

Heather Creamer, Account Director

 

Want to join a company that values your happiness and empowers you to have open and candid discussions about your role and career growth?

Learn more about our award-winning culture and check out current job openings.

 

 

[1] https://www.npr.org/2021/06/24/1007914455/as-the-pandemic-recedes-millions-of-workers-are-saying-i-quit

[2] https://www.cnbc.com/2021/08/25/great-resignation-55-percent-are-looking-to-change-jobs-over-the-next-year-.html

[3] https://www.hrdive.com/news/study-employees-want-frequent-face-to-face-feedback/567392/

[4] https://www.forbes.com/sites/lisabodell/2018/04/27/why-performance-reviews-are-irrelevant-today/?sh=3c620764b63c