Replace the Outdated Annual Review With Continuous Feedback

Ed Koch, the mayor of New York City throughout the 1980s, is a role model for managers everywhere. His managerial style never strayed from catering to his most important advocates: the voters. A popular figure among everyday New Yorkers, Koch rode the subway, shook hands with everyone he met, and always asked, “How’m I doin’?” His policies came directly from the people, and the continuous feedback he received shaped the way he ran the city.