Why Hiring For Experience Often Isn’t The Right Choice

Growth is notoriously tricky to manage and maintain. In 2015, my company made the Inc. 500 list for the third year in a row, but soon afterward we began struggling to keep pace with our growth and hiring needs. The solution seemed to be to bring on more “experienced” hires—especially at the account manager level, which is our critical interface with clients. But the tactic backfired.