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This article was originally published on Robert Glazer’s personal blog FridayFwd.com.  Over the past few years, I have heard many different leadership speakers reference examples of sports teams operating more efficiently than businesses. This got me thinking about how these teams do it better and what lessons they can teach us. After giving it some thought, here are the five I came up with.   1. Practice Sports teams don’t do something in a game that they haven’t practiced...
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Fundamentally, talent is something you are born with (e.g. being fast, extroverted, great hand-eye coordination, amazing voice), whereas a skill is something that can be taught (e.g. the law, customer service, how to code). What I find interesting is that many poor hiring decisions and life choices are made because there’s misunderstanding about the difference between the two. For example, a company may undervalue the talent they need and overvalue what can be trained. As a result,...
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This article was originally published on Robert Glazer’s personal blog FridayFwd.com.  At the Tugboat Institute Summit, I had the privilege of meeting Commander Rorke Denver and listening to his talk on leadership. Rorke was a Commander in the Navy Seals, the most elite and exclusive unit of the US military. Seals are sent on the most dangerous missions in the world (e.g. capturing Osama Ben Laden). 80% of the people accepted to the Seals training program do not make it through to...
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This article was originally published on Robert Glazer’s personal blog FridayFwd.com.  A few months ago marked the six-month point since I started the Friday Forward posts. Each week I get a lot of great feedback and ideas, but the most common question I receive is, “How do you keep it up each week”? The answer to this question really has two parts. The first is that it’s something I enjoy doing and deeply believe in (inspiring change). The second is that it has become a...
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This article was originally published on Robert Glazer’s personal blog FridayFwd.com.  The term “creative destruction” has economic roots, but I have come to perceive it as an important philosophy in life and business. It implies that, to create something new, we must destroy or give up on something old. Netflix is one of the rare companies that has embraced creative destruction. A few years ago they decided to compete directly against their own DVD business by offering a streaming...
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Last week Boston SmartCEO honored the region’s top female business leaders at their inaugural 2016 Brava Awards and AP’s Director of Talent & Culture, Emily Tetto was among the winners. Brava award winners combine their irrepressible entrepreneurial spirit with a passion for giving back to the community, mentoring up-and-coming leaders and setting their companies on the path to tremendous growth. This year’s 40 CEO and executive winners collectively generate more than $598.73...
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This article was originally published on HuffingtonPost.com. The end of summer brings back childhood memories of my favorite activity at camp: the centuries-old national tradition of “color war.” I loved the intensity of this week of games, contests and events, as well as the life lessons it imparted. We celebrated when we won and cried when we lost, but we learned to compete and respect each other simultaneously. We are now just emerging from a generation of parenting...
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This article was originally published on Robert Glazer’s personal blog FridayFwd.com.  Recently, I presented a new concept to a group of advisers. They hated it and told me as much directly, but more importantly they told me why and I listened. In the end, they were right and I’ve gone back and made some important changes and gained valuable insight from their feedback about my assumptions. Andrew Phillips’ story is a powerful one for understanding what we learn from brutal...
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This article was originally published on Entrepreneur.com. Nobody sets out to be a one-hit wonder. But too much focus on a hot product can distract a company from building the culture, operations and strategy it needs for long-term success and sustainability. When you stop and think about it, nearly every sustainable company is about more than a product or two. For example, despite what investors may be thinking right now, Apple has proven that it knows how to evolve, successfully...
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This article was originally published on CEOWORLD Magazine. In 2011, amid much fanfare, JCPenney appointed Ron Johnson as its new CEO. Hailing from Apple and Target, where he held powerful positions, Johnson was glorified for great innovations at both. He rode into JCPenney waving the flag of change. However, after a disastrous 17 months that included a $6 billion drop in sales and 40,000 layoffs, JCPenney replaced Johnson with his predecessor before hiring the quieter, humbler...
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A cornerstone philosophy at Acceleration Partners (AP) is: right person, right seat, right time. The right people are those who share your company’s core values. The right seat means that the employee is working in a role that allows them to operate within their greatest skill and passion. The right time means that the right person is serving in that role at a time when the company needs their unique abilities. This concept came from Jim Collins’ bestselling book, Good to...
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This article was originally published on Huffingtonpost.com. Want to make a big impression on your new boss? Been waiting for a salary bump or a promotion to drop into your lap but just can’t figure out how to make that happen? Maybe it’s time to shake things up. Doing the same thing every day might give you a sense of being in control, but it can also make you complacent. And employees who do the bare minimum go nowhere fast — if ever. Sticking to old habits and routines...
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