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Making open and regular feedback a part of your culture is an essential part of continuously improving, growing and scaling as a company. It’s also key to retaining and engaging great employees. Here are some effective ways to encourage open feedback within your organization: Start with your recruiting process. If your organization values open and regular feedback, address that early on in your discussions with prospective employees. Let them know that it’s a part of your company...
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This article was originally published on Forbes. As company decisions increasingly become data- and customer-driven, it’s tempting to go into feedback overdrive and attempt to collect as much data as you can get your hands on. But asking for too much feedback can actually have harmful effects, such as a decline in response rates or lower-quality feedback. Ironically, you could end up having less data with diluted value. How Much Is Too Much? Everyone likes to feel like his or her...
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Ed Koch, the mayor of New York City throughout the 1980s, is a role model for managers everywhere. His managerial style never strayed from catering to his most important advocates: the voters. A popular figure among everyday New Yorkers, Koch rode the subway, shook hands with everyone he met, and always asked, “How’m I doin’?” His policies came directly from the people, and the continuous feedback he received shaped the way he ran the city. Although you’re not the mayor of New...
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