It’s a fact of life: Staying happy and engaged at work over the long haul can be a big challenge. While a large part of your job satisfaction depends on the people and environment, you can do some things to improve your own outlook and strengthen your workplace culture. If your company has communicated its core values to everyone in the organization, it’s your job to do your best to embody them every day in your interactions with co-workers, clients and customers. As CEO of a company...
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Culture exists in every company, either by default or by design. In many cases, founders inadvertently allow norms and behaviors that worked at the startup level to continue for too long. As the company grows, these behaviors often stop working and need to be rooted out of the culture before they begin to slow growth, stifle innovation, and increase turnover. Unfortunately, in addition to lowering productivity for your team, replacing even one employee can cost about a fifth of that...
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This article was originally published on SmartBrief.com. According to New York Times bestselling author Angela Duckworth, parenting begins and ends with grit. In her book “Grit,” she describes it as a combination of passion and perseverance. On Duckworth’s “grit spectrum,” parenting styles can fall anywhere along a continuum, from supportive to apathetic, challenging to undemanding. The concept also applies in the context of corporate leadership styles. How do your...
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We have yet another award to add to our growing list! Acceleration Partners has been named one of Ad Age’s 2016 Best Places to Work list! Ad Age’s prestigious Best Places to Work list represents the cream of the crop in marketing, advertising, media and ad technology. The 50 companies who made the list stand out for their best-in-class benefits, salaries and hiring practices, but also for creating a culture in which employees are engaged, encouraged and valued. For AP, it means...
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The day after Halloween, the Acceleration Partners team descended upon Beverly, MA (near Salem) like witches gathering for their coven. Instead of brewing spells, at our annual AP Summit, we brewed new ideas, stirred up our visions and goals for 2017 and mixed in spellbindingly fun team activities with a generous sprinkling of revelation and recognition. Inspiration Staying at the historic Wylie Inn and conference center on Endicott College’s campus, our AP Summit got under way with a new...
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Way to go, AP! The Acceleration Partners team has earned a place among one of the Country's Best Small and Medium Workplaces.  Consulting firm Great Place to Work® and Fortune recently announced that Acceleration Partners came in at number 26 on their coveted list. The Best Small and Medium Workplaces list is one of a series of rankings by Great Place to Work® and Fortune based on survey feedback from 52,000 employees working in Great Place to Work-CertifiedTM...
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This article was originally published on CEOWORLD Magazine. In 2011, amid much fanfare, JCPenney appointed Ron Johnson as its new CEO. Hailing from Apple and Target, where he held powerful positions, Johnson was glorified for great innovations at both. He rode into JCPenney waving the flag of change. However, after a disastrous 17 months that included a $6 billion drop in sales and 40,000 layoffs, JCPenney replaced Johnson with his predecessor before hiring the quieter, humbler...
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Training employees to deliver an unforgettable customer experience is critical to any business, but knowing how to do that is really the underlying question. Emily Tetto, Director of Talent & Culture of Acceleration Partners and BJ Shannon, Head of Customer Happiness at TINYpulse recently hosted a webinar that unlocked the secret to client retention –and it all boils down to one word: happiness. Creating a culture that empowers employees to feel motivated and committed on a daily...
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For the second year in a row, Great Place to Work® and Fortune have named Acceleration Partners one of the 2016 Best Workplaces for Women. What makes this ranking so significant is that it’s based on employees’ assessments of communications with management, options for development and training, and support for work/life balance, among other factors. It also takes into account how well-represented women are within the workforce overall and in management and executive...
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A cornerstone philosophy at Acceleration Partners (AP) is: right person, right seat, right time. The right people are those who share your company’s core values. The right seat means that the employee is working in a role that allows them to operate within their greatest skill and passion. The right time means that the right person is serving in that role at a time when the company needs their unique abilities. This concept came from Jim Collins’ bestselling book, Good to...
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Thursday, September 1st at 1pm EDT There’s no doubt about it - training employees to deliver great customer experiences is critical. The real secret to standing out though? Empowering your employees to feel motivated and committed on a daily basis through great work culture. Companies that embrace the relationship between employee engagement and customer engagement as a strategic priority can expect greater client loyalty, retention, and advocacy. The benefits are insurmountable, but...
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You never know where inspiration is going to come from. For me, it was while watching the movie, East Side Sushi (highly recommend). In the movie, an earnest, hard-working Latina woman named, Juana discovers that she has passion for making sushi while working in a Japanese restaurant – and she’s determined to become a sushi chef. I’m sure you can guess the spoiler alert. Although she’s gifted, inventive, determined and a fast-learner, the traditional-minded Japanese restaurant...
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